Great Jones Books,Inc

Order Processing/Sales Support & Customer Service

27 Rt. 31 South, Pennington, NJ, United States, 08534

Position: Full-Time

Wholesale remainder company in Pennington, NJ that has been selling books to retail bookstores worldwide for more than 25 years. Looking for a full time office employee to do customer service, administrative work, and sales support. This position involves working closely with sales manager, warehouse manager, and accounting department. Candidate must be a self starter, be highly organized, have strong multi-tasking skills, be conscientious, have strong verbal and written communication skills with English grammar competency, strong keyboard skills, with a strong proficiency & knowledge of EXCEL & an ease with numbers & data. Candidate must be a team player, able to perform in a professional yet casual office/warehouse environment.

Data Entry/ Customer Service:

  • Process daily orders received via phone, fax, email and website.
  • Maintain customer records & shipping information. Be active with customers for timely fulfillment & shipment of orders.
  • Process Purchase orders & reconcile shipments from vendors.
  • Receive inventory into inventory management program.
  • Work closely with Warehouse & Sales Managers regarding order fulfillment and work flow.

Sales Support:

  • Work with Sales Director to maintain & update samples.
  • Keep Sales Director informed of any customer issues.
  • Assist Sales Director in email marketing campaigns.

Education and Experience:

  • High School Degree
  • Minimum 5 years administrative office work experience. Bookstore experience not necessary but helpful.
  • References upon request

Benefits: Medical, Vision, Vacation & Sick Days, Paid Holidays

Starting Salary: $45,000

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About Great Jones Books,Inc:

Great Jones Books is a wholesale company specializing in scholarly and academic remainders as well as publisher-returns (hurts). We offer books in a wide range of subject areas at deep discounts. Our books come from publisher overstock and therefore do not include new releases.

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