Book Sales Specialist
710 Van Ness Avenue, San Francisco, CA, United States, 94102
Status: Full Time, hourly nonexempt
Reports to: Literary Director, with daily oversight from Online Sales Manager and Pricing Specialist
Friends is a diverse community of individuals, families and institutions who love our San Francisco Public Library and make it exceptional. We champion free public access to information, resources and opportunities for all people. Our mission is to strengthen, support and advocate for a premier public library system in San Francisco.
Summary of Responsibilities
The On-Line and Specialty Sales Manager serves the mission of Friends by assisting On-Line and Specialty Sales Manager and the Pricing Specialist as determined by the Literary Director.
Assist On-Line and Specialty Sales by (60% of time):
- Developing, meeting and/or exceeding sales goals with Online & Specialty Sales Manager
- Researching, pricing, and posting merchandise strategically on online sales sites to maximize revenue and reach niche customers.
- Packaging, shipping and tracking merchandise appropriately.
- Offering high level customer services on line and problem solve when necessary.
- Continue to exploit existing sales platforms while exploring new efficiencies as opportunities arise. Help revise existing and develop new strategies for increased sales with Online Sales Manager and Pricing Specialist.
- Work with other staff to help promote the success of all book sales operations; big sales, low-end sales, wholesaling, book stores, distribution, etc.
- Assist in planning and execution of Big Book Sales
Assist Pricing Specialist by (40% of time):
- · Working with Pricing Specialist, assist in various aspects of sorting, triage of receiving sections, selection, pricing and preparation for delivery of books destined for Friends sales venues along with providing books to international and other wholesale opportunities.
Friends Mission and Values & Community Relationships
- Positively represent the mission and community value of Friends with book donors, volunteers, library staff, vendors and the community.
- Understand and be able to describe all of the Friends programs: direct financial support to the Library; indirect support in financial management and investment; book donation and retail sales; the Community Literacy Program, and green conservation goals.
- Promote and articulate the goals and messaging of Friends’ special fundraising campaigns and bookselling initiatives
- Provide support for volunteers to carry out to tasks, including answer questions and providing information.
- Adhere to the policies and guidelines specified in the Friends’ Volunteer Handbook
- Model and guide volunteers in providing positive customer service, including giving them proper information to be responsive to different issues and questions about Friends.
- Ability to fulfill physical requirements of job duties, lifting (up to 35 pounds), carrying, pushing, pulling, typing, phones, etc.
Friends of the San Francisco Public Library is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to the fact or perception of their race, creed, religion, color, ancestry, national origin, age, sex, sexual orientation, gender identity, domestic partner status, marital status, disability, weight, height or AIDS/HIV status.
Friends and Foundation of the San Francisco Public Library (Friends) is a diverse community of individual and individuals, families and institutions who love our San Francisco Public Library and work to make it exceptional. We champion free public access to information, resources and opportunities for all people. We envision the future of our libraries as robust centers of 21st Century literacy, economic opportunity, life-long learning, discovery and community life.
Our mission is to strengthen, support and advocate for a premier public library system in San Francisco.
We are the Library’s
- Investors bridging the funding gap between what the city provides and the cost of additional programs, resources and services that San Franciscans want and need
- Advocates for strong and permanent local public funding
- Champions of the value of the Library in our community