Strand Book Store

Managing Director

826 Broadway, New York, NY, United States, 10003

Position: Full-Time

We are looking for a self-motivated and results-driven Managing Director to direct and manage our organization's business activities and to develop and implement effective growth strategies for our iconic brand - Strand Books. Duties for the Managing Director will include coordinating all operations, managing operational costs, formulating policies and procedures, improving administration processes, ensuring exceptional customer service, recruiting, hiring, coaching and developing cross functional teams and identifying business opportunities and partnerships. Your entrepreneurial spirit and vision in directing business functions will assist our organization in generating new business, increasing productivity, improving service, and meeting business objectives.

You will be the company’s second-in-command and responsible for the efficiency of the business and have oversight of all channels including stores, kiosks, web, and seasonal pop-up shops. We need a passionate book-lover who has an active knowledge of the independent book selling industry and is willing to take a hands on-approach working with teams directly on run-the-business operations. Someone who understands the retail world, anticipate trends and can identify solutions that support Strand as a historical destination bookstore. 

Our MD will maintain a profitable operation that helps our company grow and thrive. You will work closely with the Owner/CEO on business plans and financial objectives.  You should be a thoughtful leader and a confident decision-maker who can coach, challenge and empower leaders.

Key Responsibilities:

  • Oversee all operations at 4+ business locations - Union Square, Upper West Side, Central Park Kiosk, Warehouse (Brooklyn) and seasonal pop-up shops.

  • Partner with the HR team to foster a culture of inclusivity, diversity and safety in which all employees and customers are welcomed.

  • Embody a high level of character, honesty and integrity and inspire all team members to do the same.

  • Be responsible for achieving financial objectives of the business. Manage and report store sales and profitability. Analyze data to identify risks and opportunities.

  • Oversee daily operations of the company and the work of our executive team (Marketing, Sales, Buying, Communications, Event Planning, Visual Merchandising, Design, Finance, HR, IT, Inventory, etc.).

  • Awareness of competitive practices and changing market conditions that could have an impact on business.

What we’d like to see

  • Must love BOOKS and RETAIL!

  • People oriented: A leader who enjoys working with others and is a positive force among their team.

  • The ability to lead, motivate, train and develop people to unleash the talent within each employee.

  • 10 years supervisory experience in multi unit retail.

  • Proficient planning and analytical skills (i.e.  P&L, budget & expense reporting, etc.) to achieve positive financial results.

  • Exhibit excellent verbal and written communication skills.

  • Experience in managing union environments, contract negotiations and employee relations.

  • Ability to work flexible hours including nights, weekends and some holidays.

  • Proficient computer skills including working knowledge of google analytics.

  • Strong influencing and collaboration skills. Emotional intelligence and a focus on team building.

With us, you’ll enjoy

  • Competitive salary

  • Medical, dental, vision insurance

  • 401(k)

  • Paid time off

Work Remotely

  • No

Equal Opportunity employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Email your resume to

About Strand Book Store:

Today, the Strand carries over 2.5 million used, new, and rare books, covering topics as far-ranging as occult to philosophy to finance. The store also offers an ever-changing array of literary gifts and goods from Moleskines to coffee mugs, and everything in-between. Really, we mean everything in-between, from a Shakespeare insult mug to the wildly popular Strand onesie.

Our employees are not only knowledgeable about books but they’re also passionate about them. Not only can they help you find a book, they can also recommend something you might love if you give them a quick description of your literary tastes. With our famous dollar carts outside you can always find a gem but that doesn’t mean there’s not a hidden treasure inside the store, like a beautiful Rabelais for $15. Strand continues to house old treasures for reasonable prices while offering one of the largest, most diverse selections of books in the country.

Our in-store events feature some of today’s most interesting and provocative personalities, from Lin Manuel Miranda to Patti Smith and dialogues between such greats as Ocean Vuong and Jaqueline Woodson. If you are looking for a relaxed, intimate evening where you’ll be both engaged and entertained, we have the programming for you.

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