McNally Jackson Books

Receiving & Returns Manager

1 Rockefeller Plaza, New York , NY, United States, 10020

Position: Full-Time

We have an opening for a full-time receiver position at our Rockefeller Center Store. Responsibilities can include physically moving incoming boxes and cartons to the stockroom. Receiving all packages into the POS against an invoice or transfer manifest. Checking and communicating discrepancies to the accounting team. Collecting data regarding shipping costs and supply costs. Packing, shipping and processing of returns to the publisher and vendors. Balancing incoming credit memos. Picking, processing, packing and shipping weborders. Processing all incoming and outgoing transfers, including stationery and magazines. Performing all other general store responsibilities as necessary including customer service, covering breaks for the sales floor team, generating staff picks, and general store maintenance.

Additional Responsibilities

  • Customer service: gift wrapping, checkout, answering phones, customer returns, field special customer requests, responding to customer complaints in absence of a manager. 

  • Handling store opening and closing (i.e. being a “keyholder”). 

  • Day-to-day store upkeep; including display and table upkeep including the bestseller wall.

  • Shelving and handing special orders. 

  • Processing web orders for either in-store pickup or shipping out.

  • Pulling and sorting returns. 

  • Attending staff training and company correspondence

  • Assorted data entry. 

  • Any other duties reasonably requested by management. 


  • Must be able to lift 40lb boxes

  • Flexibility to work nights and weekends

  • IBIDie experience a plus

  • Start Date: Nov 7th.


  • 40% Discount at McNally Jackson Books and Goods for the Study 

  • Health Insurance (dental and vision)

  • Paid Time off

Email a resume, cover letter, and two references to Please include “Rockefeller Receiving Manager” in the subject line. Make sure to include a few sentences about the writers and genres you gravitate towards in your coverletter. We are not considering applicants with travel plans between November 15 - January 1st. 

 McNally Jackson Books is an equal opportunity employer and we invite you to apply for this position no matter how you identify, especially if you are from an underrepresented identity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are unsure if your work experience qualifies you for this position, we strongly encourage you to apply. 

Email your resume to .

Back to Job Board

Powered by: Xtenit