Lonely at the Top: Is Amazon 'Its Own Best Friend'?

"As I see it, the problem with Amazon stems from the fact that though it started out as a bookseller, it isn't anymore, not really. It sells everything now, and it sells it all aggressively. Maybe Amazon doesn't care about the larger bookselling universe because it's simply too big to care. In a way it's become, like the John Candy character (minus the eager, slobbering benevolence) in Mel Brooks's movie Spaceballs--half man, half dog and thus its own best friend."
--Author Richard Russo in a New York Times op-ed piece headlined "Amazon’s Jungle Logic"

 
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