Notes: Cody's 'Cachet of Cool'

The Santa Cruz Sentinel recounts help that Santa Cruz resident Terry Cavanah, a real estate agent, has given longtime friend Otis Fennell, owner of New Orleans's Faubourg Marigny Art & Books store, which at 25 is one of the oldest gay and lesbian bookstores in the South. Cavanagh has found an apartment and work for Fennell. Although he enjoys Santa Cruz because of its familiar laidback air, Fennel wants to return to the Big Easy soon. "What I want to do is help rebuild New Orleans," he told the paper. "I want to help breathe life back into it."

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This week's Time magazine's story about the new Cody's Books in San Francisco predicts that Andy Ross's $3.7 million bet that growth is better than slowly cutting back on his two Berkeley stores might pay off. "Just as a small wine bar can thrive by pouring drinks available more cheaply at a liquor store or sports bar, so can a bookstore trade on its cachet of cool," Time wrote.

Stanford business school professor William Barnett told the magazine: "This sounds like a very smart identity play. In these kinds of businesses, we see not just an appeal to quality but an appeal to identity and authenticity. My guess is that the market does value the combination of being there, touching, feeling, browsing the books, along with the feeling of being in a cool social situation, with a sideways glance at the next table."

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Karen Huddler has been promoted to director of customer and client services for Diamond Book Distributors.  Hired as a customer service rep in 1997, Huddler has held several jobs in customer service, most recently manager of customer and client services.
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