Writers Block Bookstore

Job Summary

The Assistant Manager oversees daily operations at our flagship store in Winter Park focusing on people management, and operational excellence. This role ensures a unified brand message across stores while fostering a welcoming environment for staff and customers. Key responsibilities include managing booksellers, supporting in-store marketing efforts, and collaborating with the broader management team.

Key Responsibilities

1. Daily Operations:
• Manage daily store operations, including scheduling and opening/closing procedures.
• Ensure smooth communication and alignment between both store locations.
• Create and Manage Monthly and Daily schedules.
2. Team Management:
• Supervise and schedule booksellers, fostering a positive and collaborative work environment.
• Train and mentor staff to deliver exceptional customer service.
3. Customer Service:
• Lead by example to provide excellent customer service.
• Resolve customer concerns and ensure a positive shopping experience.
4. Collaboration:
• Work closely with the other Assitant Manager, Buyer, Event Coordinator, Owner, and Business Manager to align strategies and execute store initiatives.
5. Merchandising:
• Maintain visually appealing, organized displays and implement merchandising strategies.
• Coordinate product setups for new releases, events, and promotions with Buyer and management.

Experience & Skills:

• Min 2 years of retail experience, preferably with an independent bookstore.
• Strong leadership, organizational, and communication skills.
• Proficiency with retail POS systems, MS Office and other planning software.
• Interest in books and independent bookstores is a plus.

 Working Conditions:

• Full-time, with evening and weekend shifts.
• Physical ability to stand for extended periods and perform light lifting tasks.

Writer’s Block Bookstore has been a cornerstone of the Central Florida literary community for over 10 years, with thriving locations in Winter Park and Winter Garden. Our stores together feature over 7,000 square feet of curated titles across all genres, community spaces, and a second floor in our flagship store dedicated to children’s books and gifts. We host author events, collaborate with local organizations, and champion the arts through initiatives like the Winter Park Institute and the upcoming Florida Children’s Book Festival. We offer a welcoming, thoughtfully curated space for readers, families, and book lovers to discover, connect, and grow.