Hachette's Expanded Holiday Shipping Program for Indies

 

Hachette Book Group has launched holiday shipping initiatives designed to support independent booksellers during the holiday season that are now in effect and will extend through the end of the year, executive v-p, group sales director Lauren Monaco said in an announcement outlining the initiatives.

A part of continuing enhancements is removing a day in the current order process time for indies. Orders placed by indies that meet requirements and are made before 3 p.m. during the week will ship the following business day. In addition, to ensure rapid replenishment for indie accounts, Hachette is moving to a guaranteed 2-day shipping window. The company has also reduced its threshold for minimum orders to $75 from $150.

Hachette is looking forward, it continued, to "reviewing the results of our customer survey so that we can continue to improve service to independent bookstores."

Speaking at the Frankfurt Book Fair last week, Hachette Book Group CEO David Shelley said he wanted Hachette in the U.S. and the U.K. to be more efficient and reduce the time it takes for books to get to market. "If we could shave 24 hours off delivery time in the U.S., which is our aim, that would be revolutionary for us," he said.

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