Libro.fm

The Position

We are seeking a highly capable and technically-minded Technical Product Manager, Content Systems to take end-to-end ownership of the core platform that powers our audiobook content distribution. Your primary goal will be to scale and optimize our internal systems to reduce operational load on our Engineering and CX teams, improve content ingestion speed, and ensure the quality and availability of our growing catalog. This is a critical new role on the Product team that directly bridges our technical systems with our content strategy and publishing partnerships.

Key Responsibilities

• Systems Strategy & Vision: Define and maintain the long-term vision and roadmap for the content ingestion and management system.
• Operational Ownership: Act as the primary owner for ongoing operational issues within the content system, monitoring for failures or gaps (e.g., missing preorders, ingestion errors) and driving resolution through publisher outreach and internal coordination.
• Technical Execution: Be hands-on with the system’s technical components to define requirements and directly offload specific configuration and data tasks from the Engineering team.
• Scalability: Proactively identify system bottlenecks and opportunities for automation to prepare the system for significant scaling.
• Prioritization: Work with stakeholders to prioritize the backlog of system features and technical requirements, ensuring alignment with company goals.
• Cross-functional Support: Partner closely with CX and engineering to build tools that reduce operational load.
• Future Ownership: Potentially expand ownership to other critical internal systems over time, such as publisher reporting and publisher hub, as these systems scale.

Required Qualifications

• 5+ years of experience in a Technical Product Manager, Platform Product Manager, or similar role focused on internal/backend systems.
• Strong ownership mindset with the ability to learn complex systems and workflows, identify opportunities for optimization or automation, and drive those improvements through clear ticketing, prioritization, and delivery in partnership with Engineering.
• Proven ability to manage a technical roadmap and prioritize a high-volume backlog
• Exceptional communication and collaboration skills with the ability to bridge the gap between engineering teams and non-engineering stakeholders.

Preferred Experience

• Knowledge of data formats, validation, and transformation (e.g., XML, JSON, ONIX).
• Technical proficiency with cloud infrastructure (preferably AWS).
• Familiarity with FTP clients
• Familiarity with the audiobook formats
• Experience with SQL or database querying for data analysis and troubleshooting.
• Experience with content management systems or digital media distribution platforms.
• A passion for independent bookstores and a mission-aligned commitment to Libro.fm’s values.

Note: If you don’t meet 100% of these requirements but think you’d be a good fit, please don’t hesitate to apply!

US Benefits

• Unlimited vacation 
• Health, dental, and vision benefits
• 401k plan with company match
• 16 weeks paid parental leave
• 7-week sabbatical leave every 5 years
• Annual office supply reimbursement
• Annual continuing education budget
• Flexible work schedule
• Fully remote
• Salary range: $130-$180k USD 

UK Benefits

• U.K. annual holiday entitlement is 25 days plus the standard bank and public holidays
• Health, dental, and vision benefits
• Workplace pension with company match
• 16 weeks paid parental leave
• 7-week sabbatical leave every 5 years
• Annual office supply reimbursement
• Annual continuing education budget
• Flexible work schedule
• Fully remote
• Salary: £70K-115K annually

Libro.fm makes it possible for readers to buy audiobooks from their local, independent bookstore of choice. As a Social Purpose Corporation and Certified B Corp, we’re committed to doing all we can to get more people reading. Our team is passionate about books, local communities, and the vital role that independent bookstores play in communities around the world. You can learn more about us in our Impact Reports, meet our team, and read our story.